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I would like to say that this (contracts exchange) would definitely not have happened without your huge efforts to make it happen - anyone who says that selling houses and conveying them is easy is simply living in cloud cuckoo land - so well done for being the selling agent, the therapist, the interpreter, the supporter and this morning the search and find person when our mutual client went awol!
Kind regards
We found our dream house thanks to a team of highly professional individuals at Mervyn. They are all very kind and always available to answer questions and help! They are experts in their field and very knowledgeable of the area. A special thank you to Jean who has been very patient assisting us finding a perfect home.
Best Regards
Everyone at Mervyn Smith is courteous and professional, ensuring that the experience of buying a property runs smoothly by always being available and considerate throughout the process.
With many thanks and warm regards,
We purchased a house through Mervyn Smith this year and were very impressed by the friendly and professional approach of all the team. They were so easy to work with and kept up regularly updated and informed throughout the process. They were straight forward and we would highly recommend them - they are a lovely local business.
Kind regards
We engaged Mervyn Smith for a purchase of a property in Ham. Stan and the team were a pleasure to deal with, and Michelle Pardington particularly went the extra mile in assisting our purchase. The team have excellent local knowledge, are always courteous and nothing is too much trouble. Being presented with flowers on completion, demonstrated their high level of customer service. I wouldn't hesitate to recommend them as agents and would use Mervyn Smith again in the future.
Kind regards
Thank you very much for all your help in the sale of our property. The whole team was brilliant and we hope to use Mervyn Smith in the very near future again!
A & KThank you and the team so much for assisting in the purchase of my new property. As you know, I was under great time pressure and therefore found the expert help provided by Stan and everyone at Mervyn Smith absolutely invaluable. Your service was consistently professional, pro-active and result-focussed. This helped achieve a very smooth and speedy completion, and I extremely grateful for your first class service!
Kind regards
We were delighted with the service we received from all the team at Mervyn Smith in the sale of our property. Their knowledge and expertise were key to a successful sale in a lacklustre market. We had previously rented the house through them so they knew it well and were able to give a thoroughly professional view of the house to prospective buyers. We would have no hesitation in recommending them to anyone considering buying or selling a property in the area. With very many thanks for all your help.
Kind regards
Stan and his team are simply fabulous. Stan is exceptionally well-connected and the go-to man for Ham property. Not only did Stan source us the perfect Wates Chalet house, he and his team helped made it a reality. Stan is 'the man' and 'is' Ham.
A heart-felt thank you to all at Mervyn Smith.
Thank you so much for all your help at Mervyn Smith, the ongoing advice and professional help and guidance I received from everyone at your branch in Ham/Kingston was faultless, and especially to Michelle, whose empathy and support and timely advice kept me going to achieve the house I wanted, despite the stress of the upward chain. We got there in the end, I'm delighted with the house and enjoying my new home.
Sincerely
Form the very first moment of contacting Mervyn Smith team, I genuinely felt that the customers' best interests were the main focus for the entire team's activities. There was a very strong line of communication among them, which helped when challenges arose. I'm so happy to return to Mervyn Smith for upgrading my flat they helped me purchase 6yrs ago.
My best
We used Mervyn Smith as the sole agent for a house move in 2017/8. Throughout we found them supportive, pragmatic and a ready source of advice and information through the long process. Their tenacity in tackling various parts of the move chain was invaluable. They were also very successful in keeping our buyer 'on board' and dealt swiftly and sensibly when there were areas of negotiation between us. We would recommend them for their empathy and friendly and ready response whenever we made queries or dropped into the office for advice.
Regards
The service I received from my first visit through to my moving was excellent. A special mention to Stan and Michelle who were fantastic support and made me feel reassured when any problems arose.I was so pleased I used an estate agent with such good local knowledge and professional working standards.
Keep up your good work!
The team at Mervyn Smith were professional and supportive, helping us to sell our property in a challenging housing market.
Best wishes
Thank you for your friendly, professional assistance in helping me buy my property in Ham. At one stage or another I dealt with all the staff who work there - you were (are) all very approachable, friendly and extremely helpful.
I would recommend your agency without hesitation and if ever needed would use you myself again.
